Frequently Asked Questions

How to rent on Voyage Rentals?

Step 1: Use the interactive map to select a travel destination; or try out convenient search box if you are looking for something specific.

Step 2: After choosing a destination or receiving your search results, you can click on the properties that interest you to see more information.

Step 3: If you would like to place an reservation or make an inquiry, click Contact the Owner.

Step 4: After you have entered the required information and hit send, your request will be sent to the property owner, who will then contact you shortly. To read more and see video tutorials, visit Traveler Help Resources.

Why choose Voyage Rentals?

We are an innovative company that advertises world-wide with the goal of maximizing online traffic to promote our customers’ properties. Our website is designed to be user-friendly in order to facilitate both listing and searching for vacation rentals. We never stop working to make the customer experience easy and fun.

How do I know the property described is what I will experience?

VoyageRentals is committed to offering the safest, most reliable online vacation rental experience possible. Therefore we engage in the following practices to help ensure that our travelers always have the best possible rental experience:

  • VoyageRentals agents review each property’s description to make sure the content is suitable as soon as it is adding to our database.
  • A built-in Property Review feature allows travelers to post their comments and rate the accuracy of the listing property’s details using a 5 point evaluation. Rentals can also post written comments to our testimonials forum.
  • VoyageRentals investigates every poor rating, dissatisfied review or complaint. We actively remove ads that do not align with our mission to provide safe and reliable serices to homeowners and travelers alike.

How do I view properties?

You can view properties by clicking on the interactive map and selecting your desired country and city. A list of properties registered will be appear under the city you selected. Click on the desired property and you will see a very detailed description of the property and a photo gallery.

How do I contact the owners to inquire about or reserve a property?

After selecting a Property, go to "Contact the Owner Form" and enter all the information. Click send and your inquiry will be delivered to the property owner.

How do I report fraud or abuse?

Please chose the Contact Us link from the top menu and let us know by phone or email. We take all reports of fraud or abuse very seriously!

How am I protected from fraud or abuse?

VoyageRentals.com is committed to provide the safest possible online vacation rental experience. Our support team actively monitors the listing content. We also provide a Property Review and rating feature that will help travelers verify the quality and accuracy of the lisitings.

It is always recommended that travelers ask for references, ask for rental contracts, and research a little more about the property and homeowner before booking a stay.

Never wire-transfer money to owners via Western Union, Moneygram or any other instant wire transfer services. Also, please report any suspicious listings. If there is any question about a listing, please let us know through out Contact Us feature.

What is a vacation rental property?

Vacation rental properties can include homes, villas, cabins or condos. Properties usually includes all of the amenities you would expect to find in someone's home, such as all the items needed to cook and serve a meal. Some amenities are optional like cable TV or internet access. The complete set of available amenities of each vacation rental is posted in the description.

How do I book a vacation rental?

In order to contact an owner, you must first create an account. Traveler accounts are always free of charge. Once you have created an account, you can browse to our site, chose the vacation rental that you like, check the availability of the rental on the listing, and contact the owner directly to book your vacation rental.

How do I cancel or change my reservation?

Your reservations has been booked directly with the owner. Each owner may have different rules, so please contact the owner directly for questions about an existing booking.

What if there is a problem with my vacation rental?

Please contact the owner as soon as any question or problem arises during your stay. Do not wait until after your trip is over. Property owners are very understanding when unexpected contingencies arise. In these cases they will usually accomodate you right away.